Refund Policy

Last updated: July 6, 2026

30-day money-back guarantee

Twin Restaurant is a free tool, and tips are entirely voluntary. If you leave a tip and change your mind, you can request a full refund within 30 days of your payment date — no questions asked.

How to request a refund

Payments and refunds are processed by our payment provider, Paddle, which acts as the Merchant of Record for all orders. To request a refund, visit paddle.net or contact Jeremy Philip Galen through the Service, and we will help arrange it with Paddle.

Processing

Approved refunds are returned to your original payment method. The time it takes to appear on your statement depends on your bank or card issuer. You can also review Paddle's Refund Policy for additional detail.